Privacy Policy
Effective Date: March 25, 2026
Last Updated: March 25, 2026
Dianshi Digital (“we,” “us,” or “our”) operates the website dianshi.ca. This Privacy Policy explains how we collect, use, and protect information when you visit our website, schedule a consultation, or submit an inquiry through our contact form.
1. Information We Collect
Information you provide directly: When you submit an inquiry through our contact form or schedule a consultation, we may collect your name, email address, phone number, business name, and any details you include in your message. This information is necessary to understand your needs and provide our services.
Information collected automatically: When you visit our website, our server may collect standard log data including your IP address, browser type, operating system, pages visited, referring URL, and time of visit. This data is used for website security, performance monitoring, and service improvement.
2. How We Use Your Information
We use the information we collect to: respond to your inquiries and consultation requests; communicate with you about our services, project updates, and deliverables; prepare proposals and service agreements; improve our website and the quality of our services; analyze website traffic and user behavior to enhance user experience; and comply with applicable legal obligations.
3. Cookies and Tracking Technologies
Essential cookies: Our website uses performance optimization cookies to improve page load speed. These cookies are essential for website functionality and do not track personal information.
Analytics: We use Google Analytics 4 (GA4) via Google Tag Manager (GTM) to understand how visitors interact with our website. GA4 collects anonymized usage data such as pages viewed, session duration, and general geographic region. This data helps us improve our website and services. Google may process this data in accordance with Google’s Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Embedded content: Our website includes embedded content from third-party services, such as Calendly for scheduling consultations. These services may collect data about you, use cookies, and monitor your interaction with the embedded content according to their own privacy policies. We encourage you to review Calendly’s Privacy Policy for more information.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service providers: We use Fluent Forms to process contact form submissions. Form data is stored on our own server and is not shared with third-party marketing platforms. We use Calendly for appointment scheduling; when you book a consultation, your information is processed by Calendly in accordance with their privacy policy. We use Google Analytics to collect anonymized website usage data.
Legal requirements: We may disclose your information if required by law, regulation, or legal process.
5. Data Retention
We retain your contact and inquiry data for as long as necessary to fulfill your request and support ongoing business relationships. Project-related information is retained for the duration of the engagement and a reasonable period thereafter for reference and quality assurance. You may request deletion of your personal data at any time by contacting us.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including SSL/TLS encryption for all data transmitted through our website and secure server hosting within Canada. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under Canadian privacy legislation (PIPEDA), you have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information; and withdraw your consent for the collection, use, or disclosure of your information.
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Dianshi Digital
Greater Toronto Area, Ontario, Canada
Email: hello@dianshi.ca