Questions, answered straight

Eleven: website design and build, brand identity, website care, a website and search audit, SEO, AI search visibility, Google Business Profile, Google Ads management, a voice front desk, custom development, and Amazon US store management. Each has its own page with the steps and the price.

Me. Dianshi is a one-person studio, so the person on the first call is the person who builds your site and writes your reports. It also means I take on a limited number of projects at a time.

Either. If you have no site, I build one. If you have one, I first check what it already does well, then fix or extend it. I do not rebuild for the sake of rebuilding.

Open the work. Five of the projects on this site are live, and each case page says exactly what I did. Then book the free thirty-minute call: I look at your site and your Google listing beforehand, and I will tell you plainly if I am not the right fit.

No. I am based in Oakville and meet clients across the Greater Toronto Area in person, and I work with businesses anywhere in Canada remotely. Amazon store management is for the US marketplace, wherever the brand is based.

Yes. I work in English and Mandarin, and I build sites in both languages.

You will see it in the report, because I report what moved and what did not. I change one thing at a time so the cause is clear, and I stop work that does not earn its place. Ongoing work is month to month, so you can stop whenever it stops being worth its fee.

No. A website is a fixed project. Ongoing work such as SEO or ads management runs month to month, with no minimum term.

Three things are built into how I work: your ad accounts and data are in your name, there is no long-term contract, and you talk to the person doing the work. Reports come every two weeks in plain language, so you always know what was done.

A five-page site starts at $1,900 CAD and usually takes three to four weeks. That includes the design, the build, two rounds of revisions, search foundations and a handoff session. You get a written quote after the first call, once I know the page count and what the site has to do.

Not if the move is done properly. Before launch I list every address on the old site and point each one to its new page, keep the titles and content that already rank, and submit the new sitemap to Google. After launch I watch Google Search Console and fix any errors. Small swings in the first few weeks are normal; a drop that lasts means something was missed, and I go back and find it.

Thirty minutes for the first call, your logo and photos if you have them, and quick answers when I ask about facts. I draft the copy; you correct it.

You do. The site, its content and its design are yours to keep, and you can move it or hand it to someone else at any time.

Most sites see real movement in three to six months. Some things show sooner: a corrected Google Business Profile, technical fixes, and rewritten key pages.

No, and nobody honestly can. Google decides rankings, not the person you hire. What I can do is show you what I changed, what moved, and what I will do next.

Probably not all of them, and not all at once. I sort the list by what the searcher wants, what a customer is worth to you and who already ranks, then start with the ones you can realistically win. Some keywords on a list turn out not to be worth winning.

On the map, Google favours businesses close to the searcher, so you will show most strongly near your own address. For other towns the route is the regular results: one page for each area you really serve, with real detail about your work there. It takes longer, and it works.

By making it easy to read, easy to identify and worth quoting. AI crawlers must be able to read the pages. The business must be described the same way everywhere. Each page should answer a real question directly, and claims need evidence such as names, dates and sources. I also track visits that arrive from AI assistants, so you can see whether it is working.

People now use both, and AI answers are built from web pages. A site that is fast, clearly organized and backed by evidence serves a person, a search engine and an AI assistant at once. The goal shifts from ranking first to being a source worth quoting, and most of the work is the same.

It depends on who your customers are and how they search. Language is one factor; the value of a customer, your service area and real search demand decide the order. I work in both.

From $500 CAD a month or 15% of ad spend, whichever is higher. The ad spend itself is paid to Google from your own account, and you keep the account and all its data.

Enough to learn something each month. I suggest a starting budget after looking at what a click costs in your category and area, and we adjust it once the first results are in.

No. Ad spend goes from your card to Google or Meta directly. My fee covers the management only.

Listings, A+ content and Brand Story, advertising, pricing, daily account-health checks and reporting, on the US marketplace. The price is quoted after I have looked at your catalogue and account.

Because sites and campaigns differ in size. The starting price covers the scope listed on the pricing page. After the first call you get a fixed quote in writing, before any work begins.

Yes. Ongoing plans run month to month, so you can move up, move down or stop at the end of any month.